Posted: Jan 28, 2021
Chipotle is testing curbside pickup at 29 locations in California to give customers a way to get their tacos and burritos without having to go inside restaurants.
Here's how it works: Customers who order from participating restaurants through the Chipotle app will see a "curbside pickup" option before they check out. Once the order is confirmed, they'll see a set of instructions: Go to the restaurant, park as close to it as possible, and click an "I'm here" button in the app. Someone from Chipotle will bring the order out to the car. Customers will also be able to enter information about their car — like make, type and color — into the app.
Restaurants in the pilot program are in in Cupertino, San Jose, Palo Alto and other cities. If all goes well, the service could start rolling out to other areas in a matter of weeks, said Curt Garner, the company's chief technology officer.
The move comes at a time when restaurants are focusing on enhancing their to-go options as pandemic-related restrictions continue to keep dining rooms closed or operating at limited capacity.
By Danielle Wiener-Bronner
Source and complete article by: msn.com
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